The ordering process online was easy with many options to choose from in different price ranges. I was contacted the next morning because the basket shown in the photo was not available so they used an upgraded ceramic vase instead. This was a very nice gesture! The bouquet was delivered very quickly that same day. Overall, I was very happy with the service.
My only complaint is about the number of flowers in the arrangement. The person who received it sent me a picture and it had fewer of the larger flowers than the deluxe arrangement shown on the web site. Otherwise, the arrangement was beautiful but I shouldn't have paid the extra $25 for the deluxe. :-(